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Service 01 — Diminished Value

Accident history changes the story. Know the value.

Diminished value is the amount of your vehicle's pre-loss valuation that the repair process does not restore. Even after a perfect repair, an accident history follows the car — and may affect its market value. Whether compensation is available depends on the claim and applicable law.

Detail of a repaired vehicle panel after a collision repair
The three types of diminished value

Loss shows up in three different ways.

Understanding which one applies to your vehicle is the first step toward recovering it.

01

Immediate Diminished Value

The difference in your vehicle's resale value before the accident versus after it.

02

Inherent Diminished Value

The loss that occurs simply because your vehicle now carries an accident history — even when the repair is complete and correct.

03

Repair-Related Diminished Value

The further loss caused when a vehicle is not fully or properly restored. Improper repairs can leave a vehicle less safe than it was before the collision, which is one of the most important reasons to have a post-repair inspection after structural damage.

The bottom line

Diminished value is a compensable loss

Diminished value is the loss in market value that occurs when a vehicle is damaged and repaired. Our appraisal documents your vehicle's pre-loss valuation, the market's response to its accident history, and the difference between the two.

Ask about your vehicle
An appraisal report and valuation figures on a consultant's desk
How we document the loss

Numbers you can hand to anyone.

An appraisal is only as useful as the documentation behind it. Here is how we build yours.

01

Call your local office

Tell us what happened and what you have been offered. You speak directly with a consultant who works in your market.

02

Independent inspection

An appraiser inspects the vehicle, measures and photographs the damage and the repair, and records what was and was not restored.

03

Market value research

We value the vehicle against real market data for its make, model, mileage, and condition instead of taking a number at face value.

04

You receive the report

Your written appraisal gives you documented, unbiased numbers to present to your insurer, the at-fault party, or your attorney.

Next step

Speak with an independent appraiser about your claim.

Tell us what happened and what you have been offered. A consultant can explain available services and discuss which options may fit your situation.